Jobber - IT Manager

802.11n, Uptime and MDM mean anything to you??

Then you should consider joining Jobber! We’re looking for a IT Manager to join our Operations team! This person will play a critical role in keeping our internal IT systems running smoothly so we can stay focused on our pursuit of helping the people in small businesses be more successful. We are tackling the $400 billion dollar home service space with an industry leading product that can help millions of small businesses all over the world. Come help us do an even better job of it!

The Job:

The System Administrator will have the important task of managing Jobber’s internal/office IT environment. We’re looking for someone who can take the tools and systems we have in place and make sure they’re optimized for performance, reliable for our employees, and scalable as we continue to grow. We’re looking for someone with 3-5 years of experience, but that can be flexible based on what you bring to the table. This role will be located at Jobber Headquarters - a historic building in the heart of downtown Edmonton, Alberta.

Please Note: This posting was originally published as IT Manager. If you have applied for that role, no need to apply again. We will be updating you in the coming weeks.

The System Administrator will:

  • Be in charge of managing, updating, ordering, testing, and implementing new and current software applications and hardware.

  • Ensure efficiency in operating systems and networks across our offices in Edmonton and Toronto.

  • Ensure our employees have the systems and software in place that they need to be successful - we’re talking licenses, operational software, VoIP, security, etc.

  • Ensure operational security on all systems, and performing regular maintenance and audits.

  • Effectively problem solve any issues that may be occurring and communicate a solution.

What you need to be successful in this role:

  • Experienced and knowledgeable in Mac OS X operating systems.

  • Previous experience managing multiple networks and optimizing performance.

  • Previous experience working with VoIP products.

  • A proactive attitude - you want to solve the problems before they even occur.

It would be really great (but not a deal-breaker) if you had…

  • Experience dealing with A/V systems and set-up.

  • Experience dealing with customer facing support and service.

  • Experience dealing with Fortinet networking hardware.

What you can expect from us…

  • Extended health benefits package, full paid premiums.

  • Three weeks paid vacation.

  • Access to a fully stocked kitchen. Eat lunch on us.

  • Competitive salary.

  • An environment that believes in bettering and supporting its people.

  • Your very own, brand new Apple computer.

A bit more about us...

We are the industry leading software for small home service businesses (Gartner agrees, read more here). Your lawn care provider, home cleaning service, plumber and appliance mechanic use Jobber to quote for jobs, schedule and dispatch work, track time, send invoices and of course, get paid! Tens of thousands of people use Jobber to deliver over $3-billion a year in services to happy customers. Jobber exists to help make these small businesses successful, and that's exactly what we're doing!


Check out our website and follow us on Twitter, Instagram and Facebook to learn more!