Yardly - Operations Coordinator

Are you an epically awesome individual looking to apply your skills in a fast-growing startup?

Yardly is an online platform that allows customers to easily order lawn care and snow removal services, reliably performed by a network of insured, vetted and highly-rated contractors.

We're looking for a highly motivated self-starter with demonstrated abilities in customer service, highly skilled with technology, and excellent problem-solving skills. Our company wants someone whose communication and creative abilities will help grow Yardly to North America’s top Yard Care service platform.

What you’ll do

  • Interact with existing and potential Yardly clients

  • Interact with service providers - interviewing onboarding support on day-to-day issues

  • Manage customer accounts and ensure delivery of service and a high level of customer satisfaction

  • Respond to quote requests

  • Support marketing campaigns

  • Gather and analyze customer data

  • Identify new growth opportunities

What you’ll need

  • Strong verbal and written communication skills

  • Self-driven - be able to work independently in a fast-paced environment with minimal supervision

  • Innovative - be able to constantly refine the operation process.

  • Learning - willing to learn and grow with our company

  • Strong attention to detail

  • Passionate about making a difference - share our company goal of re-inventing the yard maintenance industry

Perks

  • Creative freedom

  • Opportunities to expand and develop a diverse array of skills

  • Fantastic work environment in a startup incubator, free parking

  • Passionate, energetic team with a fun, startup company culture

Please send in your cover letter and resume for consideration, application without a cover letter will be automatically rejected. Only shortlisted candidates will be contacted. Thank you for your interest.

Job Type: Full-time

Education:

  • Bachelor's Degree (Required)

Location:

  • Edmonton, AB (Required)