Jobber - Marketing Manager, Inbound Acquisition


Does driving growth at one of Canada’s fastest growing startups excite you?

Then you should consider joining Jobber! We’re looking for a Marketing Manager to lead Inbound Acquisition activities on our growing Marketing team. This role can be located at the Jobber headquarters in Edmonton, Alberta or our growing office inToronto, Ontario.

Everything we do is in pursuit of better supporting small businesses, and each other, in our journey to power the world of mobile services. We are building a humble and supportive company that truly gives a shit, and we’re having a blast doing it. If this sounds like you, we would love to hear from you!

The Job:

As the Marketing Manager, Inbound Acquisition you will be responsible for driving massive growth through by leading our content marketing strategy and execution. You’ll nurture inbound leads through the funnel, and always be looking for ways to increase our conversion rates. You are no stranger to funnel analysis and understand the delicate balance of activities that drive revenue! Reporting to the Director of Marketing, and working closely with the Marketing team, you will be an anchor in building on and expanding the customer acquisition strategy and execution playbook.

The Marketing Manager, Inbound Acquisition will:

  • Build full funnel inbound acquisition campaigns. You know how to plan, manage, test, and measure content driven campaign performance to maximize meaningful impact to revenue. You will also test new content and campaign channels to drive growth. 

  • Drive massive growth in organic traffic. You have a strong understanding of SEO from both a technical and on-page perspective. You understand what it takes to build a big online audience through content marketing.

  • Leverage marketing automation to drive growth. You have experience in building lead nurturing systems that take into account segmentation, customer journeys, and sales engagement metrics.

  • Run rigorous A/B and multivariate split tests. You will work with your teammates to deliver content, design, and technology that increases awareness, engagement, sign ups, and lead generation. 

  • Participate in strategic planning, but also dive into program delivery, budget management, performance reporting analysis, and process optimization.

  • Collaborate with an extended team of colleagues including Product Managers, Product Marketers, Data Engineers, and Designers to deliver on the customer acquisition targets and ensure the paid marketing engine is performing. You have the ability to create energy among others and influence without authority.

  • Partner with Marketing Ops (a part of our BizOps team) to develop dashboards, KPIs and metrics to measure progress and validate programs and campaigns.

In order to be successful, you’ll need: 

  • 3-5 years of experience managing inbound marketing channels, preferably for a SaaS business. 

  • Extensive knowledge of marketing technology such as Autopilot, HubSpot, SEMrush, and Amplitude.

  • Working knowledge of paid acquisition platforms such as AdWords.

  • Proficient in SEO/SEM, CRO, content marketing, marketing automation, lead nurturing, email marketing, social media marketing

  • A track record of ambitious career growth, exceeding targets, and being able to motivate others to do the same. 

  • To think big, yet manage the details. You can see the big picture, but are also laser focused on delivery and execution. 

  • Next level communication and relationship building abilities. We move fast, which means you’ll need to build a high degree of trust with peers and key stakeholders. 

  • Ability to articulate strategic ideas with executives and deliver on high-level concepts. 

  • Execution excellence. Conversion is the name of the game and you will hustle and have incredible drive. 

  • An incredible passion for customer acquisition. You tell the stories that bring our product to life and strive to identify our largest opportunities for improvement. You seek to learn as much as you can and do it all with an underlying emphasis on empathy for our incredible customers! 

What you can expect from us:

  • Extended health benefits package, fully paid premiums.

  • Three weeks paid vacation.

  • Competitive salary.

  • An inclusive environment that believes in bettering and supporting its people.

  • A unique opportunity to build, grow and develop a team within a high-growth environment. 

A bit more about us...

We are the industry leading software for small home service businesses (Gartner agrees, read more here). Your lawn care provider, home cleaning service, plumber and appliance mechanic use Jobber to quote for jobs, schedule and dispatch work, track time, send invoices and of course, get paid! Tens of thousands of people use Jobber to deliver over $2-billion a year in services to happy customers. Jobber exists to help make these small businesses successful, and that's exactly what we're doing!