DrugBank - Sales Specialist

Overview

DrugBank is the world’s largest online database of drug and drug-target information. Our mission is to structure and organize the world’s pharmaceutical knowledge to enable new drug discoveries and new kinds of medicine. DrugBank started at the University of Alberta in 2006 and is now used by millions of researchers and pharmacists around the world as well as many of the top pharmaceutical companies working in drug discovery research. With thousands of citations in academic literature, DrugBank is a core resource for drug information in academia and industry.

Join us and you will enjoy a bustling start-up vibe where everyone has fun, cooperates and sees the impact of their work.

Responsibilities:

  • Collating and maintaining client information in the CRM database.

  • Assist in preparing proposals, license agreements and continuously follow up with potential customers to ensure processes such as licensing move forward.

  • Participate in onboarding new users and companies and maintain a relationship with each assigned client to drive continued value of our products and services.

  • Proactively communicate and collaborate with customers to analyze information needs and be a liaison for customer feedback to product and technical teams.

  • Assist in developing marketing literature and website content.

  • Conduct market research to identify new business opportunities and provide ideas to attract new clients and expand sales.

  • Analyze potential new solutions and customer needs to help us determine where to allocate resources to best meet the needs of our customers.

  • Help to develop further processes to support our customers and ensure continued success and their continued use of our solutions.

  • Other duties as determined from time to time.

About you:

  • You have a desire to work in a fast-growing startup company.

  • You are self-directed, hard-working, and detail-oriented.

  • You are coachable and have a strong desire to continually learn and improve.

  • You are personable and have strong communication skills to engage effectively with the team.

  • You are highly organized and have strong time management skills.

  • You are flexible and can adapt to a fast-paced environment.

  • You are confident with technology.

  • As a bonus, you are proficient at Mario Kart racing.

Technical skills:

  • Proficient with Microsoft Word, Excel, Google Docs, Google Sheets and Google Calendar.

  • Able to effectively communicate with both managers and colleagues on a regular basis.

  • Above average communication skills, both written and verbal. Able to communicate in a way appropriate to the environment, maintaining confidentiality when required.

  • Experience with CRMs like HubSpot is an asset.

Education and Experience:

  • Bachelor's Degree in Business Management, Marketing, or related field.

  • 1 - 2 years' relevant work experience in business development or similar field preferred.

  • Excellent written and verbal communication skills.

  • Pharmacy or pharmacology knowledge is an asset.

Why DrugBank?

At DrugBank you’ll work hard, learn quickly and have plenty of excitement on a daily basis. Our company is constantly growing and evolving which means you will have lots of opportunities for learning, growth and new challenges.

We have an amazing office space downtown that is well stocked with snacks and coffee. We have a catered team lunch every Friday. We provide an extended health benefits package with fully paid premiums.

DrugBank is an equal opportunity employer and we value diversity in our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.