Jobber - Product Marketing Manager

Does driving value for one of Canada’s most dynamic startups excite you?

Then you should consider joining Jobber! We’re looking for a Product Marketing Manager to join our growing Marketing team at our headquarters in Edmonton, Alberta, located in a historic building along Jasper Avenue, or our growing office in Toronto, Ontario, which is located in the up-and-coming King-West area. As one of Canada’s most dynamic start-ups, there are always new challenges and exciting projects on the go. So, if you’re a person who thrives in an environment that moves at warp speed and likes supporting and empowering people to do their best work, we want to hear from you!

The Opportunity:

When it comes to telling the world about Jobber and moving new people through a funnel, Marketing is your team. They handle everything from spreading awareness, to answering “What’s Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates!  As our next Product Marketing Manager you will focus on the value we deliver to new and existing customers throughout the Jobber customer journey. Reporting to the Senior Manager, Product Marketing, and working closely with key stakeholders in other departments, you’ll align your understanding of the Jobber product, customers, and market, to tell the right story, at the right time, to the right people, by answering…

  • What to Build. You’ll work closely with the Product team on product strategy, including tackling feature decisions, conducting market and competitor research, and monitoring key industry trends.

  • Who to Build For. You’ll identify distinct customer segments through research, prioritize customer pain points, determine needs, and develop effective product positioning.

  • How to Sell It. You’ll prepare and execute highly targeted campaign strategies with the marketing team and other cross-functional teams, by developing value propositions, leading promotion, and testing a variety of tactics and messaging.

  • Why They'll Stay. You'll work with our Success, Sales, and Product teams to ensure our customers ongoing success.

In order to be successful, you will need…

  • 3 + years of marketing experience in developing and rolling out go-to-market campaigns.

  • To be focused on the customer. You have a passion to communicate with, learn about, and serve Jobber customers around the world. Delivering extraordinary customer experiences is in your DNA.

  • To dig in to the data. When it comes to finding out “why”, you want to dig into the data and share those results with the broader team.

  • To be a strategic doer. You set big, ambitious goals for yourself, and then build a rock-solid strategy and tactical plan to help you get there.

  • To collaborate and listen. You’re supportive and open to opinions outside of your own, have no problem asking others “how can I help?” to help clear roadblocks and build relationships, and take feedback and incorporate it to make your strategies even better.

  • To be a solid communicator. You're passionate about sharing the story behind your work, and can effectively tell that story in ways that'll resonate with the Jobber team, new customers, current customers, partners, and influencers.

  • To know how to juggle. We’re a dynamic start-up, and with that can come change - you need to be comfortable multitasking, prioritizing, and living in the ambiguity.

  • To be ambitious and humble. You don’t accept the status quo simply because “it’s what we’ve always done.” You push for better, newer, and more innovative ways to do things—all while staying humble.

It would be really great (but not a deal-breaker) if you had…

  • A post-secondary degree or diploma in business, marketing, or a related field.

  • Previous experience in product marketing.

  • Previous experience with customer/market research.

What you can expect from us...

  • Extended health benefits package, fully paid premiums.

  • Three weeks paid vacation.

  • Competitive salary.

  • An inclusive environment that believes in bettering and supporting its people.

  • Your very own, brand new Apple computer.   

A bit more about us...

We are the industry leading software for small home service businesses (Gartner agrees, read more here). Your lawn care provider, home cleaning service, plumber and appliance mechanic use Jobber to quote for jobs, schedule and dispatch work, track time, send invoices and of course, get paid! Tens of thousands of people use Jobber to deliver over $3-billion a year in services to happy customers. Jobber exists to help make these small businesses successful, and that's exactly what we're doing! 

Check out our website and follow us on TwitterInstagramLinkedIn, and Facebook to learn more!