Jobber - Sales Development Representative

Are you the kind of person who makes a great first impression?

Then you should consider joining Jobber! We’re looking for a Sales Development Representative (SDR) to join our Sales team at our headquarters in Edmonton, AB, located in a historic building along Jasper Avenue! As one of Canada’s most dynamic startups, we’re moving at warp speed developing a product that enables mobile home service businesses to provide their best service. So if you’re a person who thrives in an environment that always has new challenges, and want to work for a company that supports you in doing your best work, then we want to hear from you!

The Job:

Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates. The Sales Development Representative (SDR) is often the first touch point for potential customers, so making a good impression is paramount. You’ll get the opportunity to further develop our sales process by uncovering potential customers who businesses could benefit and grow using Jobber. You’ll increase sales efficiency by ensuring these opportunities are passed to Business Sales Consultants to further the process.

The Sales Development Representative (SDR) will…

  • Hunt for potential customers through a variety of inputs (phone, chats, email).

  • Coordinate with the Account Executive (AE) to provide the best customer experience and exposure to the Jobber product.

  • Communicate with multiple departments to ensure feedback is communicated around initiatives, product and campaigns.

  • Track key information in Salesforce for follow-up and analytics.

In order to be successful you will need…

  • Previous success in sales. If you were a top performer in selling cell phones, electronics, or other tech, or maybe just a retail superstar - this position is for you.

  • To be a self-starter. The SDR will likely dial over 100 calls per day to effectively support the sales process. We need someone who is energized by high volume, not depleted by it.  

  • To be incredibly driven and tenacious. In sales, not every customer will say yes or be interested in what you have to say. We need you to dust of your jeans and get right back in the saddle...quickly.

  • To collaborate. The SDR must establish strong relationships quickly and work with the Sales team to understand what is and isn’t working.

  • To be adaptable. We’re an agile company and we need people who are able to pivot and change directions when required.

  • To be a strong and confident communicator. You have the ability to actively listen and converse with our customers, and get a true understanding of who they are and what they need.

If would be really great (but not a deal-breaker) if you had…

  • Previous experience in SaaS.

  • Previous experience with Salesforce or other Customer Relationship Management (CRM) systems.

What you can expect from us...

  • Extended health benefits package, fully paid premiums.

  • Three weeks paid vacation.

  • Competitive salary.

  • An inclusive environment that believes in bettering and supporting its people.

  • A unique opportunity to build, grow and develop a team within a high-growth environment.

A bit more about us...

We are the industry leading software for small home service businesses (Gartner agrees, read more here). Your lawn care provider, home cleaning service, plumber and appliance mechanic use Jobber to quote for jobs, schedule and dispatch work, track time, send invoices and of course, get paid! Tens of thousands of people use Jobber to deliver over $3-billion a year in services to happy customers. Jobber exists to help make these small businesses successful, and that's exactly what we're doing!

Check out our website and follow us on TwitterInstagram and Facebook to learn more!