Jobber - VP, Product Management


Then you should consider joining Jobber! We’re looking for a VP, Product Management to join our office located in downtown Edmonton, AB or our office in Toronto, ON, located in the King-West area.

Jobber exists to help people in small businesses be successful. As featured in the Globe and Mail, we work with home and field service companies to help them better quote, schedule, invoice and collect payments from their customers. We’ve come a long way from our first customer in 2011 and have just scratched the surface in what we want to accomplish for our customers.   

The role: 

Reporting to the Chief Technology Officer, the VP, Product Management will lead our Product team, encompassing Product Manager, UX and Design. This talented team is focused on creating software to support the growth and success of our small business customers. You will set the product strategy to align with our business goals, work with your team to create the roadmap and ultimately be responsible for delivering on your vision.

The VP, Product Management will

  • Join the Executive team and help to define and drive our long term business strategy

  • Understand our customers and their challenges and use this knowledge to develop a fresh product vision with a multi-year strategic roadmap – ensuring alignment to our business goals

  • Partner with the VP, Engineering to ensure the Product and Engineering teams are working as a cohesive unit focused on building and iterating on products designed to drive acquisition, expansion and retention

  • Collaborate with the Marketing, Business Operations, Sales and Success leaders to clearly define a product value proposition

  • Partner with the People team to build and structure a high performing Product organization

  • Lead, coach and inspire your team, helping each individual to grow their careers as well as contribute to the company’s success

  • Instill a culture of critical thinking and strategic focus to unlock the potential of the Product team

  • Keep up to date on market and industry trends and competitive information

  • Build the reputation of Jobber’s Product team by producing thought leadership pieces, contributing to Jobber’s Product team blog and speaking at events

  • Support and encourage speaking opportunities for all members of the Product team

  • Maintain a consistent talent pipeline by attending networking and industry events, cultivating external referrals and identifying/developing Jobber employees

  • Create and manage to an overall KPI dashboard as well as individual product scorecards

To be successful, you should have:

  • 10+ years in Product focused roles including at least four at either the Director or VP level

  • Demonstrated success working with either SMB or Consumer SaaS products

  • A track record of bringing products to market on time and on budget

  • A track record of developing members of your team as evidenced by their career successes

  • A deep understanding of KPIs and analytics and using them to drive product adoption and growth

  • A deep network within the Product community and connected to people at all stages of their careers

  • Pricing and packaging experience is an asset

  • A passion for helping small businesses be successful and the drive to help create a market leading product used by millions

What you can expect from Jobber:

  • A total compensation package that includes an extended health benefits package with fully paid premiums, RRSP matching, and stock options.

  • A dedicated Learning and Development function to help you reach your career goals and fullest potential.

  • Three weeks paid vacation for your long breaks and a fully stocked kitchen for your short breaks.

  • A unique opportunity to build, grow, and make an impact on $400-billion industry that has no dominant player…yet.

  • To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver over $6-billion a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!