Jobber: from 2 founders to 100 team members and growing
“Five years ago there was barely a Jobber,” says Sam Pillar, Co-founder and CEO of the software for service business with more than 100 employees working out of their headquarters in Edmonton and second office in downtown Toronto.
In 2011, Sam and Forrest Zeisler, Jobber’s CTO, founded the company. In those early days, without an office to call home, the coding duo spent their time tapping away on laptop keyboards in businesses around town. “We had a circuit every day of five or six coffee shops that we would go to,” explains Sam. “You don’t have a lot of money when you’re starting a company—well, no money.”
Then in February of 2012, they raised their first round of seed funding, hired their first employee, and moved into their very own office—a 1200 square-foot space on Whyte Avenue with mice and no hot water. “I obviously have a warm place in my heart for it, but I’m glad we are not there today.”
At the time, moving into that office space was a big deal for the burgeoning company, but the milestone was quickly overshadowed by the achievements to come. Like the time OMERS Ventures led their Series A round of funding in 2015 and raised $8 million, and the time they opened a new office in Toronto.
Today, Jobber occupies the top three stories of Jasper Block, an Edwardian-era building on Jasper Avenue that has an over abundance hot water and not a mouse in sight. “We power over $100 million a month worth of service delivery in industries from lawn care to maid services, HVAC, plumbing, and electrical all over the world ... things have changed probably as dramatically as they could over a five-year period, but I still very much feel like we are just getting started.”
When asked if he has a vision for where Jobber will be in five years, Sam says, “We want to build a big, meaningful, standalone company, and we are doing that a year at a time, or a quarter at a time and don’t want to get too far ahead of ourselves ... our intention is to continue to build this company, our headquarters, here in Edmonton. I think it’s a really exciting opportunity that we have to be part of something that is fairly young for Edmonton.”
Sam points to a “default entrepreneurial spirit” as being the secret sauce that makes building a company in Edmonton so deliciously irresistible. It’s a characteristic Jobber employees have in common, one that Sam deeply values. “They really take ownership and accountability for their role in helping us do what we are doing.” And what is Jobber doing with its software? It’s helping thousands of home service businesses, in over 30 countries, streamline their day-to- day business needs.
The team at Jobber are active members of the startup community. They lead meetups, teach workshops, and participate in droves at Edmonton Startup Week.
Sam credits the people at Jobber for the company’s success. “I think a lot of people will immediately point to access to talent as being a big challenge building a company like Jobber in a city like Edmonton, but it’s at the same time a challenge and an opportunity ... we’ve been really fortunate to build a great group of people that is far greater than the sum of its parts ... both in terms of our ability to execute on our product vision, but also in creating a really great culture.”
Jobber is a cloud-based software provider working in the mobile field service management industry. In Jobber’s own words, we help “home service businesses quote, schedule, invoice, and get paid—faster ... We exist to help people in small businesses be successful.”